Account and data deletion

How to request deletion

You do not need to reinstall an app to request deletion. Email privacy@beadecisiveleader.com from the address associated with your account (or the address you used with the product). In the message:

1. Name the application (for example Next Move).
2. Use a clear subject such as “Decisive Leader account deletion request”.
3. Do not include passwords or payment-card details.

We may ask you to verify ownership before completing a request. Web requests are fulfilled after verification and are not always instantaneous.

Next Move

Next Move by Decisive Leader ( next.beadecisiveleader.com) lets you create an optional account to save private plan copies. Guest plans can stay on the device without an account.

Delete inside Next Move

1. Open Next Move on the web or in the app and sign in.
2. Open Account saving.
3. Choose Delete my Next Move account and confirm.

That action permanently deletes the Next Move account for the signed-in email, removes account plan copies from Next Move’s database, and cancels server-scheduled email reminders for that account when that feature is enabled. Plans saved only on the device are not removed by account deletion; clear them in the app or remove the app’s storage if you want those gone too.

Request deletion without the app

If you cannot sign in or no longer have Next Move installed, email privacy@beadecisiveleader.com from the address tied to the account. Identify Next Move in the subject or body. We verify ownership before removing the account and associated server records. You do not need to reinstall the app.

What is deleted and what may remain

• Deleted from Next Move’s active database: the account identity and saved account plan copies.
• Cancelled when enabled: server-scheduled email reminders for that account.
• Not deleted automatically: device-only plans, local notifications you scheduled on a device, and exports you made.
• Retention: Next Move’s database keeps a six-hour recovery history. Deleting a record from the active database does not immediately remove it from that window. Provider logs and security, legal, tax, or fraud-prevention records may be retained as described in the privacy policy.

Product privacy notice: next.beadecisiveleader.com/privacy.html.

Arty / Adaptive and Decisive Leader mobile

Adaptive is the signed-in workspace used with Arty and the Decisive Leader mobile app. Deleting this account is not the same as signing out or disconnecting Adaptive from another product.

Delete from the mobile app

1. Open Decisive Leader and sign in.
2. Open Settings and choose Delete my account.
3. Review what will be removed and type the displayed confirmation phrase.
4. Choose Permanently delete account.

Delete through Adaptive

Sign in to Adaptive, open Settings, and use the account deletion control. You can start at Adaptive Settings.

Deletion covers the Decisive Leader authentication identity and agent workspace; agent conversations, approved memories, source connections, action history, and registered notification devices; and Adaptive workspace data associated with the account, including operational and connection records. If Stripe billing is enabled for Adaptive, active Adaptive Stripe subscriptions are cancelled as part of that product’s deletion flow where implemented. Apple or Google Play subscriptions must still be cancelled in the store.

Other Decisive Leader products

The Floor

Optional sign-in is available. In the iPhone app, use Account, then Delete account. That deletion cancels a Floor web subscription billed by Stripe when present. Cancel an Apple or Google Play subscription in that store. Reflections saved only on a device are removed on that device. You may also email privacy@beadecisiveleader.com and name The Floor.

Decisive Play

You can play without an account. Optional accounts and server records can be requested for deletion at /decisive-play/delete-account. A request is not immediate. We verify ownership before removing the account and related server records. Data stored only on the device stays until you clear it there.

Decision Debt

Decision Debt is local-first. The decision log stays on the device unless you share a Decision with Adaptive. Erase it on the device. There is no separate Decision Debt cloud account to delete. Disconnecting Adaptive does not delete a copy already saved in Adaptive; manage or remove shared copies there.

The Decision Room

There is no game account. The in-game erase action removes progress and preferences on the device and keeps local voting markers. Optional votes are stored as aggregate totals, not as a personal ballot we can look up and delete. Clearing the app’s storage or uninstalling removes local game data. Uninstalling does not delete aggregate vote totals.

Alignment Check

Alignment Check is listed as Coming Soon and is not a public production product. Account deletion for a live Alignment Check service is not applicable until it is publicly launched and this page is updated. Pre-launch or internal test environments are not described here as live public collection.

This website

EDGE Tools, forms, and the concierge do not use a member account for ordinary use. Email privacy@beadecisiveleader.com for a privacy request about information you submitted here.

Parked products

Insights Hub and Sovereign Ascent Academy are currently parked (not publicly available). Historical Hub or Academy records are not removed by the Adaptive or mobile delete controls above. To request erasure of parked Hub/Academy data, email privacy@beadecisiveleader.com; fulfillment is manual until those products are revived or formally archived.

Data deletion and retention

When a product supports account deletion, we remove the account and associated application data described for that product from the active service. We do not promise that every copy held by a payment processor, email provider, hosting log, or AI provider is erased at the same moment. Data that must be retained for security, legal, tax, fraud-prevention, or payment-provider obligations may be kept only as described in the privacy policy.

Subscriptions

Deleting an account does not automatically cancel a recurring subscription billed by Apple or Google Play.

• Apple App Store. Manage or cancel in Apple subscription settings.
• Google Play. Manage or cancel in Google Play subscription settings.
• Web billing (where used). The Floor and Adaptive may use Stripe for web subscriptions. Where those products’ deletion flows cancel Stripe billing, that is described in the product sections above. Otherwise contact privacy@beadecisiveleader.com and name the product.

Privacy and support

• Business-wide privacy policy: /privacy
• Business-wide terms: /terms
• Next Move privacy: next.beadecisiveleader.com/privacy.html
• Contact: privacy@beadecisiveleader.com