Insights Hub

Frequently asked questions

Short answers for common questions. Definitions-only list: Glossary. For account or access issues, use Contact.

Feed filters (All, No label, EDGE pillars)

What does “All” mean?: All shows every insight you are allowed to see: all public posts, and when you are signed in, your own private posts as well. It is not a privacy mode — it is the full feed for your account.
What does “No label” mean on the feed?: It is the short name for “No pillar label.” That filter shows only posts where the author did not choose an EDGE snapshot pillar when composing. It does not mean “public” or “open forum.”
How is that different from Personal foundation, Identity, Enterprise impact, or Partnerships?: Those tabs show posts tagged with that EDGE snapshot pillar—outcome-aligned domains, not whether the post is text, an image, or a link. EDGE snapshot is optional; authors can leave a post untagged if it spans pillars or they prefer not to label it.

What is an EDGE snapshot?: EDGE snapshot is the field where you say which strategic domain the insight mainly serves — Personal foundation, Identity, Enterprise impact, or Partnerships — aligned with the EDGE framework. It helps others scan the feed by pillar.
What does “No pillar label” mean on a post?: The author skipped choosing a pillar for that insight. The post still follows Context → DecisionAction → TakeawayLesson learned; it simply has no pillar tag for filtering.

What do Context, Decision/action, and Takeaway/impact/lesson learned mean?: Context: what was in play. DecisionAction: what you decided or did. TakeawayLesson learned: what you carry forward. Together they keep posts concrete and reusable.

Can I reply to an insight?: Yes—on public insights, signed-in members who have completed alignment audit can post replies. Emoji and Unicode are supported in the reply box.
How do I message someone directly?: Use Message on their public hub profile to open an in-app DM thread (Chat in the bottom nav). If they also enabled email on their profile, you can use Message by email instead. DMs require sign-in and completed alignment audit.
How do I save an insight for later?: When signed in, tap the bookmark icon on a feed card or insight page. Open Saved from the feed header or Vault to review your list.
Where do notifications appear?: Replies on your public insights, @mentions in comments, and War Room invites show in Alerts (bell in the header and bottom nav when signed in). Mark items read from the notifications inbox.
How do I @mention someone in a reply?: Paste their member profile link (Member Home…) in the reply, or type @ followed by their member id if you have it. They receive an in-app notification when the reply is posted.